Reviews

Outstanding Service. They take good care of my vehicles Craig and Drew are outstanding to work with!

The gang at Edgestone did a great job servicing mine and my wife's Toyotas. Really appreciate how close they are in the west side of Austin. They communicated often and gave me a full text roll up what they analyzed and any critical points to service. Well done!

Outstanding service and communication. Dropped off and picked up the same day. I really liked the Edgestone Cursory Inspection; a link was sent via text with pictures and explanations/notes. Clean facility and friendly staff. I would highly recommend.

I have taken my vehicle to Edgestone a few times and every time I drive away a happy customer. This last time I had to have a bit more work done than usual and I was nervous since most places I had ever gone to weren’t honest. Edgestone has always been honest and told when I did and didn’t need something repaired. They are very punctual and keep me updated the entire time. All work done has held and I have never had to take it back. I am now a loyal customer!

Great service and all really friendly people that work there. I took my Maserati in for an oil change and they did a great job. Thank you!

First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James

They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.

Just bought an Infiniti Q70 and took my car there because it's close to my house. Clean shop. I made an appointment, took it in at the appointed time, and they looked at my car right away. They spent at least 30 minutes on it and didn't charge me a thing for the check up. Later I took the car back to have the brake job they recommended. I was in and out within 2 hours. They even let me look under the car when it was lifted to take some pictures. Very professional, clean work, fast, affordable. Both times I went there, I noticed only high end cars there. Probably a reason for that... because people with high end cars want it done right and don't want to pay a stealership for b.s. I will be going back.

Thrilled to have found an automotive place close to our home that provides such great customer services and services German cars!! Everything was top notch from beginning to end! Highly recommend!

Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)

Our company delivery truck broke down down the street from Edgestone. I was able to come out and take the part of but was having trouble finding a replacement. Drew printed out multiple engine diagrams for our truck so that we were able to identify what we needed. We got a reasonable price and had the part in hand within 2 hours. There was no pressure to get it serviced on-site which made it possible for my delivery driver and I to have the truck repaired and back on the road and finish the deliveries before the end of day. It's never fun when trucks break down, but I'm very grateful that it broke down near Edgestone.

I recently moved to Austin, TX close to the business where I had my 2007 Chevy Silverado Diesel serviced for AC blower issues. The service manager Gary gave me a projected cost for the repairs, but also advised if I did not need certain parts that I ordered, the final cost would be adjusted. Gary was true to his word and the total cost would be approximately $300.00 cheaper than originally quoted. This first impression and honesty presented to me will have a lasting effect on me utilizing and recommending Ben White Automotive to friends and family for future repairs. I highly recommend this business for your automotive repairs.

Excellent service and quality work done same day. I brought my truck into get several issues taken care of and it was not running well at all. They diagnosed the problem and was able to get me my truck fixed the same day. After the tune up and the work that they did, my truck runs great. Gary was honest and knew exactly what was wrong... Great service and fair price! Thanks Guys!

Drew and the crew at Edgestone are my go-to group for service on my older Jeep Wrangler. They have knowledgeable staff and service. I've been going there for 4 years now and I'll continue to!

Outstanding service and prompt and friendly help. They were so helpful and fixed my car quickly and totally. Edgestone is the place I’m taking my cars to as I need work of any type.

Have been using Edgestone’s services for a few years now. Everyone there is always very professional and happy to help. I’ve never had a complaint. They’ve even advised me NOT to spend money on certain repairs I thought I needed to make in the past. They’ve earned my trust!

I had the unfortunate circumstance of getting a flat tire right as I was driving down Fitzhugh at 290. Luckily, the staff at Edgestone were right there and helped me right away. The tire was irreparable, but they put the spare tire on for me and refused money when I asked how much for their help. These are good people and I will definitely go back when I need any work done on my car. Thank you!

I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.