Reviews
They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.
Just bought an Infiniti Q70 and took my car there because it's close to my house. Clean shop. I made an appointment, took it in at the appointed time, and they looked at my car right away. They spent at least 30 minutes on it and didn't charge me a thing for the check up. Later I took the car back to have the brake job they recommended. I was in and out within 2 hours. They even let me look under the car when it was lifted to take some pictures. Very professional, clean work, fast, affordable. Both times I went there, I noticed only high end cars there. Probably a reason for that... because people with high end cars want it done right and don't want to pay a stealership for b.s. I will be going back.
I had the unfortunate circumstance of getting a flat tire right as I was driving down Fitzhugh at 290. Luckily, the staff at Edgestone were right there and helped me right away. The tire was irreparable, but they put the spare tire on for me and refused money when I asked how much for their help. These are good people and I will definitely go back when I need any work done on my car. Thank you!
I live in Georgetown and was driving into Dripping Springs for a job and all of the sudden I started hearing a ticking sound after leaving a red light. As I approached the next one, I then heard a hissing sound and pulled into a gas station immediately. I walked around to my rear passenger side 35x12.5 tire and saw a razor blade sticking out of the sidewall. Luckily Edgestone Automotive was in the next parking lot over so I quickly drove over there and unfortunately they had technically not opened for business yet, however I saw Drew on the premises and explained my situation to him and that time was of the essence. He kindly put my Jeep in the front of the line and got my tire changed so fast that I was able to make my appointment on time. HOWEVER, the icing on the cake was when I pulled out my debit card to pay and he said "No Way, I am not charging you". I was shocked and thankful. If I lived in Dripping Springs I wouldn't go anywhere else for automotive services. Thank you for your kindness Drew!
Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)
They didn't have what I needed but was willing to order it and gave info on where I could find it that day.
Great service. They were able to complete my Volvo's scheduled maintenance for less than the dealer quoted me. After talking to the guys while I waited it seems they are under new ownership and exactly what this area needed. Good honest mechanics are great. They showed me pictures of each important step they completed. I'm going to need new brakes soon but they showed me how much pad I had left instead to replacing parts I don't need yet. Honesty goes a long way with me. Thank you Edgestone crew.
Great service and expertise! Reasonably priced and always a pleasant interaction. Thank you!
When I need repairs done right the first time, this is my “go to” shop.
I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!
Have been using Edgestone’s services for a few years now. Everyone there is always very professional and happy to help. I’ve never had a complaint. They’ve even advised me NOT to spend money on certain repairs I thought I needed to make in the past. They’ve earned my trust!
Edgestone has taken absolutely great care of my car! I love that they text and check how everything went after my visit. I also enjoy just being able to text to make appointments and ask questions. The staff is above professional. I would recommend them above everyone else.
Drew and the crew at Edgestone are my go-to group for service on my older Jeep Wrangler. They have knowledgeable staff and service. I've been going there for 4 years now and I'll continue to!
Love everyone at Edgestone! Great service, honest and on time. After the initial diagnosis and quote, the mechanic found that I actually didn't need some of the new parts. Rather than replace them anyway and bill me, they updated the quote and didn't replace working parts. Class act.
I just happened to break down right in front of the shop! The guys really came through and helped me out of a jamb. It’s a friendly, yet professional atmosphere. Most importantly, they did what they said they would. Quote was accurate, pricing was fair and turn around was quick!!! No unwanted “surprises”, just a great job all round. Thanks again guys for getting me back on the road!
Outstanding service and prompt and friendly help. They were so helpful and fixed my car quickly and totally. Edgestone is the place I’m taking my cars to as I need work of any type.
Excellent service and quality work done same day. I brought my truck into get several issues taken care of and it was not running well at all. They diagnosed the problem and was able to get me my truck fixed the same day. After the tune up and the work that they did, my truck runs great. Gary was honest and knew exactly what was wrong... Great service and fair price! Thanks Guys!
Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.
Nationwide Warranty
2 YEAR, 24,000 MILE
Trust is the most important part of any car repair experience, and all vehicle owners need a car repair shop they can trust. At Edgestone Automotive, we’re committed to our customers. Our mechanics give you clear answers so you can make wise auto repair decisions. Our family-owned auto repair shop has been serving Southwest Austin, TX, since 2013.
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