Reviews

Our company delivery truck broke down down the street from Edgestone. I was able to come out and take the part of but was having trouble finding a replacement. Drew printed out multiple engine diagrams for our truck so that we were able to identify what we needed. We got a reasonable price and had the part in hand within 2 hours. There was no pressure to get it serviced on-site which made it possible for my delivery driver and I to have the truck repaired and back on the road and finish the deliveries before the end of day. It's never fun when trucks break down, but I'm very grateful that it broke down near Edgestone.

When I need repairs done right the first time, this is my “go to” shop.

They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.

I’m thankful to have found Edgestone after my long time mechanic closed. Drew is always great and honest. They give a good breakdown of their diagnosis without any pressure to address everything at once. I definitely recommend giving them a try.

Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.

Excellent service and quality work done same day. I brought my truck into get several issues taken care of and it was not running well at all. They diagnosed the problem and was able to get me my truck fixed the same day. After the tune up and the work that they did, my truck runs great. Gary was honest and knew exactly what was wrong... Great service and fair price! Thanks Guys!

They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!

Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)

Edgestone has taken absolutely great care of my car! I love that they text and check how everything went after my visit. I also enjoy just being able to text to make appointments and ask questions. The staff is above professional. I would recommend them above everyone else.

Excellent service and assistance! They always have been really helpful and kind to me. They always answer my questions in a very detailed manner, which I appreciate a lot.

I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.

They didn't have what I needed but was willing to order it and gave info on where I could find it that day.

I've been working with Edgestone since they opened this location. Joe and Drew are great - very helpful and friendly. I have always found them to be honest, fair, and communicative. I highly recommend them for your auto service needs!

Great service and all really friendly people that work there. I took my Maserati in for an oil change and they did a great job. Thank you!

We've trusted our Kia Soul and Mini Clubman exclusively to Drew and his staff at Edgestone for all work, from oil changes to major repairs. They're fast, honest, efficient and thorough. Their communication is above and beyond. Their work is always exceptional, and they back it up. They're the best in the business.

Just bought an Infiniti Q70 and took my car there because it's close to my house. Clean shop. I made an appointment, took it in at the appointed time, and they looked at my car right away. They spent at least 30 minutes on it and didn't charge me a thing for the check up. Later I took the car back to have the brake job they recommended. I was in and out within 2 hours. They even let me look under the car when it was lifted to take some pictures. Very professional, clean work, fast, affordable. Both times I went there, I noticed only high end cars there. Probably a reason for that... because people with high end cars want it done right and don't want to pay a stealership for b.s. I will be going back.

The gang at Edgestone did a great job servicing mine and my wife's Toyotas. Really appreciate how close they are in the west side of Austin. They communicated often and gave me a full text roll up what they analyzed and any critical points to service. Well done!

Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.