Reviews

Our company delivery truck broke down down the street from Edgestone. I was able to come out and take the part of but was having trouble finding a replacement. Drew printed out multiple engine diagrams for our truck so that we were able to identify what we needed. We got a reasonable price and had the part in hand within 2 hours. There was no pressure to get it serviced on-site which made it possible for my delivery driver and I to have the truck repaired and back on the road and finish the deliveries before the end of day. It's never fun when trucks break down, but I'm very grateful that it broke down near Edgestone.

Just bought an Infiniti Q70 and took my car there because it's close to my house. Clean shop. I made an appointment, took it in at the appointed time, and they looked at my car right away. They spent at least 30 minutes on it and didn't charge me a thing for the check up. Later I took the car back to have the brake job they recommended. I was in and out within 2 hours. They even let me look under the car when it was lifted to take some pictures. Very professional, clean work, fast, affordable. Both times I went there, I noticed only high end cars there. Probably a reason for that... because people with high end cars want it done right and don't want to pay a stealership for b.s. I will be going back.

Edgestone is a great choice. They were fast and efficient. Didn't over charge. Didn't push to have unnecessary work done. Diagnosed and fixed the issue in half the time it would have taken for another mechanic to even get the car on the lift. 11/10

They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.

My car needed several services performed and a new set of tires. I spoke with Drew and Craig on the phone. They helped me prioritize the services and helped me choose the right tires. The services were done correctly and with care. They were very patient explaining what needed to be done now and what could wait until the next visit. I appreciate their attention to detail and patience.

Love everyone at Edgestone! Great service, honest and on time. After the initial diagnosis and quote, the mechanic found that I actually didn't need some of the new parts. Rather than replace them anyway and bill me, they updated the quote and didn't replace working parts. Class act.

All the staff at Edgestone are so helpful and knowledgeable. My car is always taken care of in a timely manner, and I’m pleased with the results every time. I trust in their service and expertise.

I had the unfortunate circumstance of getting a flat tire right as I was driving down Fitzhugh at 290. Luckily, the staff at Edgestone were right there and helped me right away. The tire was irreparable, but they put the spare tire on for me and refused money when I asked how much for their help. These are good people and I will definitely go back when I need any work done on my car. Thank you!

The gang at Edgestone did a great job servicing mine and my wife's Toyotas. Really appreciate how close they are in the west side of Austin. They communicated often and gave me a full text roll up what they analyzed and any critical points to service. Well done!

Have been using Edgestone’s services for a few years now. Everyone there is always very professional and happy to help. I’ve never had a complaint. They’ve even advised me NOT to spend money on certain repairs I thought I needed to make in the past. They’ve earned my trust!

I recently moved to Austin, TX close to the business where I had my 2007 Chevy Silverado Diesel serviced for AC blower issues. The service manager Gary gave me a projected cost for the repairs, but also advised if I did not need certain parts that I ordered, the final cost would be adjusted. Gary was true to his word and the total cost would be approximately $300.00 cheaper than originally quoted. This first impression and honesty presented to me will have a lasting effect on me utilizing and recommending Ben White Automotive to friends and family for future repairs. I highly recommend this business for your automotive repairs.

When I need repairs done right the first time, this is my “go to” shop.

Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.

Very nice automotive repair shop. They repaired my auto AC and 2 years later it is still blowing cold comfy air. What more could I say or wish for? Oh, yes, they loaned me an Auto to use overnight while the worked on mine! Friendly, nice, with effective repairs.

They didn't have what I needed but was willing to order it and gave info on where I could find it that day.

Drew and the team at Edgestone did a great job w my wife’s VW Atlas. They got us in within 24 hours and kept me updated with what issues they found. Runs great now and will be back for sure. Thanks y’all

Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)

I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.