Reviews
I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.
So glad we have a shop for Mini coops so close by. Great service!
Great service and all really friendly people that work there. I took my Maserati in for an oil change and they did a great job. Thank you!
Excellent service and assistance! They always have been really helpful and kind to me. They always answer my questions in a very detailed manner, which I appreciate a lot.
They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.
I have taken my vehicle to Edgestone a few times and every time I drive away a happy customer. This last time I had to have a bit more work done than usual and I was nervous since most places I had ever gone to weren’t honest. Edgestone has always been honest and told when I did and didn’t need something repaired. They are very punctual and keep me updated the entire time. All work done has held and I have never had to take it back. I am now a loyal customer!
I've been working with Edgestone since they opened this location. Joe and Drew are great - very helpful and friendly. I have always found them to be honest, fair, and communicative. I highly recommend them for your auto service needs!
They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!
I live in Georgetown and was driving into Dripping Springs for a job and all of the sudden I started hearing a ticking sound after leaving a red light. As I approached the next one, I then heard a hissing sound and pulled into a gas station immediately. I walked around to my rear passenger side 35x12.5 tire and saw a razor blade sticking out of the sidewall. Luckily Edgestone Automotive was in the next parking lot over so I quickly drove over there and unfortunately they had technically not opened for business yet, however I saw Drew on the premises and explained my situation to him and that time was of the essence. He kindly put my Jeep in the front of the line and got my tire changed so fast that I was able to make my appointment on time. HOWEVER, the icing on the cake was when I pulled out my debit card to pay and he said "No Way, I am not charging you". I was shocked and thankful. If I lived in Dripping Springs I wouldn't go anywhere else for automotive services. Thank you for your kindness Drew!
Outstanding service and communication. Dropped off and picked up the same day. I really liked the Edgestone Cursory Inspection; a link was sent via text with pictures and explanations/notes. Clean facility and friendly staff. I would highly recommend.
Edgestone has been amazing at texting me a health check of my car! Seeing the break downs of what is looking good and what needs TLC helps me keep figure out what is priority. When huge fixes are needed like mine needing brake pads and rotors on both front and rear replace their estimate had a full break down of cost with labor and parts. It also included recommendations for a brake flush. I've been driving my car not quite a week but they have already reached out to see how things were going! I really appreciated that check in. So glad I've found a great place to take my car!
Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.
First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James
Just bought an Infiniti Q70 and took my car there because it's close to my house. Clean shop. I made an appointment, took it in at the appointed time, and they looked at my car right away. They spent at least 30 minutes on it and didn't charge me a thing for the check up. Later I took the car back to have the brake job they recommended. I was in and out within 2 hours. They even let me look under the car when it was lifted to take some pictures. Very professional, clean work, fast, affordable. Both times I went there, I noticed only high end cars there. Probably a reason for that... because people with high end cars want it done right and don't want to pay a stealership for b.s. I will be going back.
Edgestone has taken absolutely great care of my car! I love that they text and check how everything went after my visit. I also enjoy just being able to text to make appointments and ask questions. The staff is above professional. I would recommend them above everyone else.
I’m thankful to have found Edgestone after my long time mechanic closed. Drew is always great and honest. They give a good breakdown of their diagnosis without any pressure to address everything at once. I definitely recommend giving them a try.
I just happened to break down right in front of the shop! The guys really came through and helped me out of a jamb. It’s a friendly, yet professional atmosphere. Most importantly, they did what they said they would. Quote was accurate, pricing was fair and turn around was quick!!! No unwanted “surprises”, just a great job all round. Thanks again guys for getting me back on the road!
Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)
Nationwide Warranty
2 YEAR, 24,000 MILE
Trust is the most important part of any car repair experience, and all vehicle owners need a car repair shop they can trust. At Edgestone Automotive, we’re committed to our customers. Our mechanics give you clear answers so you can make wise auto repair decisions. Our family-owned auto repair shop has been serving Southwest Austin, TX, since 2013.
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