Reviews

Thrilled to have found an automotive place close to our home that provides such great customer services and services German cars!! Everything was top notch from beginning to end! Highly recommend!

First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James

Excellent service and assistance! They always have been really helpful and kind to me. They always answer my questions in a very detailed manner, which I appreciate a lot.

I live in Georgetown and was driving into Dripping Springs for a job and all of the sudden I started hearing a ticking sound after leaving a red light. As I approached the next one, I then heard a hissing sound and pulled into a gas station immediately. I walked around to my rear passenger side 35x12.5 tire and saw a razor blade sticking out of the sidewall. Luckily Edgestone Automotive was in the next parking lot over so I quickly drove over there and unfortunately they had technically not opened for business yet, however I saw Drew on the premises and explained my situation to him and that time was of the essence. He kindly put my Jeep in the front of the line and got my tire changed so fast that I was able to make my appointment on time. HOWEVER, the icing on the cake was when I pulled out my debit card to pay and he said "No Way, I am not charging you". I was shocked and thankful. If I lived in Dripping Springs I wouldn't go anywhere else for automotive services. Thank you for your kindness Drew!

Just bought an Infiniti Q70 and took my car there because it's close to my house. Clean shop. I made an appointment, took it in at the appointed time, and they looked at my car right away. They spent at least 30 minutes on it and didn't charge me a thing for the check up. Later I took the car back to have the brake job they recommended. I was in and out within 2 hours. They even let me look under the car when it was lifted to take some pictures. Very professional, clean work, fast, affordable. Both times I went there, I noticed only high end cars there. Probably a reason for that... because people with high end cars want it done right and don't want to pay a stealership for b.s. I will be going back.

When I need repairs done right the first time, this is my “go to” shop.

I’m thankful to have found Edgestone after my long time mechanic closed. Drew is always great and honest. They give a good breakdown of their diagnosis without any pressure to address everything at once. I definitely recommend giving them a try.

Outstanding service and communication. Dropped off and picked up the same day. I really liked the Edgestone Cursory Inspection; a link was sent via text with pictures and explanations/notes. Clean facility and friendly staff. I would highly recommend.

Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.

Outstanding service and prompt and friendly help. They were so helpful and fixed my car quickly and totally. Edgestone is the place I’m taking my cars to as I need work of any type.

Edgestone is a great choice. They were fast and efficient. Didn't over charge. Didn't push to have unnecessary work done. Diagnosed and fixed the issue in half the time it would have taken for another mechanic to even get the car on the lift. 11/10

They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.

I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!

This place was so nice - I was Stranded and broke down and desperately looking- they made it so much better - Even though I live 2 hours away I will use them again- Thank you Drew and Edgestone for a pleasant experience!!! 🤝

Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.

Very nice automotive repair shop. They repaired my auto AC and 2 years later it is still blowing cold comfy air. What more could I say or wish for? Oh, yes, they loaned me an Auto to use overnight while the worked on mine! Friendly, nice, with effective repairs.

They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!

I recently moved to Austin, TX close to the business where I had my 2007 Chevy Silverado Diesel serviced for AC blower issues. The service manager Gary gave me a projected cost for the repairs, but also advised if I did not need certain parts that I ordered, the final cost would be adjusted. Gary was true to his word and the total cost would be approximately $300.00 cheaper than originally quoted. This first impression and honesty presented to me will have a lasting effect on me utilizing and recommending Ben White Automotive to friends and family for future repairs. I highly recommend this business for your automotive repairs.