Reviews

The gang at Edgestone did a great job servicing mine and my wife's Toyotas. Really appreciate how close they are in the west side of Austin. They communicated often and gave me a full text roll up what they analyzed and any critical points to service. Well done!

I’m thankful to have found Edgestone after my long time mechanic closed. Drew is always great and honest. They give a good breakdown of their diagnosis without any pressure to address everything at once. I definitely recommend giving them a try.

Trustworthy automotive shop in our neighborhood, they have been good to our cars.

Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.

Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.

They didn't have what I needed but was willing to order it and gave info on where I could find it that day.

My car needed several services performed and a new set of tires. I spoke with Drew and Craig on the phone. They helped me prioritize the services and helped me choose the right tires. The services were done correctly and with care. They were very patient explaining what needed to be done now and what could wait until the next visit. I appreciate their attention to detail and patience.

Great service and staff. I had general maintenance work done and was satisfied with the price and the explanation I got about each service provided. I highly recommend the shop for any automotive work.

They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!

When I need repairs done right the first time, this is my “go to” shop.

I was super impressed with the fact they sent me pictures with a clear description of all the things wrong with my car & fixed everything in a timely manner. Highly recommend!

Have been using Edgestone’s services for a few years now. Everyone there is always very professional and happy to help. I’ve never had a complaint. They’ve even advised me NOT to spend money on certain repairs I thought I needed to make in the past. They’ve earned my trust!

All the staff at Edgestone are so helpful and knowledgeable. My car is always taken care of in a timely manner, and I’m pleased with the results every time. I trust in their service and expertise.

Drew and the team at Edgestone did a great job w my wife’s VW Atlas. They got us in within 24 hours and kept me updated with what issues they found. Runs great now and will be back for sure. Thanks y’all

Edgestone has been amazing at texting me a health check of my car! Seeing the break downs of what is looking good and what needs TLC helps me keep figure out what is priority. When huge fixes are needed like mine needing brake pads and rotors on both front and rear replace their estimate had a full break down of cost with labor and parts. It also included recommendations for a brake flush. I've been driving my car not quite a week but they have already reached out to see how things were going! I really appreciated that check in. So glad I've found a great place to take my car!

I just happened to break down right in front of the shop! The guys really came through and helped me out of a jamb. It’s a friendly, yet professional atmosphere. Most importantly, they did what they said they would. Quote was accurate, pricing was fair and turn around was quick!!! No unwanted “surprises”, just a great job all round. Thanks again guys for getting me back on the road!

I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!

Outstanding Service. They take good care of my vehicles Craig and Drew are outstanding to work with!