Reviews

Our company delivery truck broke down down the street from Edgestone. I was able to come out and take the part of but was having trouble finding a replacement. Drew printed out multiple engine diagrams for our truck so that we were able to identify what we needed. We got a reasonable price and had the part in hand within 2 hours. There was no pressure to get it serviced on-site which made it possible for my delivery driver and I to have the truck repaired and back on the road and finish the deliveries before the end of day. It's never fun when trucks break down, but I'm very grateful that it broke down near Edgestone.

Great service and expertise! Reasonably priced and always a pleasant interaction. Thank you!

Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.

I had the unfortunate circumstance of getting a flat tire right as I was driving down Fitzhugh at 290. Luckily, the staff at Edgestone were right there and helped me right away. The tire was irreparable, but they put the spare tire on for me and refused money when I asked how much for their help. These are good people and I will definitely go back when I need any work done on my car. Thank you!

Great service and staff. I had general maintenance work done and was satisfied with the price and the explanation I got about each service provided. I highly recommend the shop for any automotive work.

Have been using Edgestone’s services for a few years now. Everyone there is always very professional and happy to help. I’ve never had a complaint. They’ve even advised me NOT to spend money on certain repairs I thought I needed to make in the past. They’ve earned my trust!

Outstanding Service. They take good care of my vehicles Craig and Drew are outstanding to work with!

Excellent service and quality work done same day. I brought my truck into get several issues taken care of and it was not running well at all. They diagnosed the problem and was able to get me my truck fixed the same day. After the tune up and the work that they did, my truck runs great. Gary was honest and knew exactly what was wrong... Great service and fair price! Thanks Guys!

First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James

I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.

I recently moved to Austin, TX close to the business where I had my 2007 Chevy Silverado Diesel serviced for AC blower issues. The service manager Gary gave me a projected cost for the repairs, but also advised if I did not need certain parts that I ordered, the final cost would be adjusted. Gary was true to his word and the total cost would be approximately $300.00 cheaper than originally quoted. This first impression and honesty presented to me will have a lasting effect on me utilizing and recommending Ben White Automotive to friends and family for future repairs. I highly recommend this business for your automotive repairs.

Trustworthy automotive shop in our neighborhood, they have been good to our cars.

So glad we have a shop for Mini coops so close by. Great service!

Outstanding service and communication. Dropped off and picked up the same day. I really liked the Edgestone Cursory Inspection; a link was sent via text with pictures and explanations/notes. Clean facility and friendly staff. I would highly recommend.

I was super impressed with the fact they sent me pictures with a clear description of all the things wrong with my car & fixed everything in a timely manner. Highly recommend!

I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!

I just happened to break down right in front of the shop! The guys really came through and helped me out of a jamb. It’s a friendly, yet professional atmosphere. Most importantly, they did what they said they would. Quote was accurate, pricing was fair and turn around was quick!!! No unwanted “surprises”, just a great job all round. Thanks again guys for getting me back on the road!

They didn't have what I needed but was willing to order it and gave info on where I could find it that day.