Reviews
Great service and expertise! Reasonably priced and always a pleasant interaction. Thank you!
Great service and staff. I had general maintenance work done and was satisfied with the price and the explanation I got about each service provided. I highly recommend the shop for any automotive work.
Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)
They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!
I just happened to break down right in front of the shop! The guys really came through and helped me out of a jamb. It’s a friendly, yet professional atmosphere. Most importantly, they did what they said they would. Quote was accurate, pricing was fair and turn around was quick!!! No unwanted “surprises”, just a great job all round. Thanks again guys for getting me back on the road!
My car needed several services performed and a new set of tires. I spoke with Drew and Craig on the phone. They helped me prioritize the services and helped me choose the right tires. The services were done correctly and with care. They were very patient explaining what needed to be done now and what could wait until the next visit. I appreciate their attention to detail and patience.
We've trusted our Kia Soul and Mini Clubman exclusively to Drew and his staff at Edgestone for all work, from oil changes to major repairs. They're fast, honest, efficient and thorough. Their communication is above and beyond. Their work is always exceptional, and they back it up. They're the best in the business.
Excellent service and quality work done same day. I brought my truck into get several issues taken care of and it was not running well at all. They diagnosed the problem and was able to get me my truck fixed the same day. After the tune up and the work that they did, my truck runs great. Gary was honest and knew exactly what was wrong... Great service and fair price! Thanks Guys!
Outstanding service and communication. Dropped off and picked up the same day. I really liked the Edgestone Cursory Inspection; a link was sent via text with pictures and explanations/notes. Clean facility and friendly staff. I would highly recommend.
Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.
I had the unfortunate circumstance of getting a flat tire right as I was driving down Fitzhugh at 290. Luckily, the staff at Edgestone were right there and helped me right away. The tire was irreparable, but they put the spare tire on for me and refused money when I asked how much for their help. These are good people and I will definitely go back when I need any work done on my car. Thank you!
First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James
Edgestone has been amazing at texting me a health check of my car! Seeing the break downs of what is looking good and what needs TLC helps me keep figure out what is priority. When huge fixes are needed like mine needing brake pads and rotors on both front and rear replace their estimate had a full break down of cost with labor and parts. It also included recommendations for a brake flush. I've been driving my car not quite a week but they have already reached out to see how things were going! I really appreciated that check in. So glad I've found a great place to take my car!
Outstanding Service. They take good care of my vehicles Craig and Drew are outstanding to work with!
Love everyone at Edgestone! Great service, honest and on time. After the initial diagnosis and quote, the mechanic found that I actually didn't need some of the new parts. Rather than replace them anyway and bill me, they updated the quote and didn't replace working parts. Class act.
Trustworthy automotive shop in our neighborhood, they have been good to our cars.
Drew and the team at Edgestone did a great job w my wife’s VW Atlas. They got us in within 24 hours and kept me updated with what issues they found. Runs great now and will be back for sure. Thanks y’all
The gang at Edgestone did a great job servicing mine and my wife's Toyotas. Really appreciate how close they are in the west side of Austin. They communicated often and gave me a full text roll up what they analyzed and any critical points to service. Well done!
Nationwide Warranty
2 YEAR, 24,000 MILE
Trust is the most important part of any car repair experience, and all vehicle owners need a car repair shop they can trust. At Edgestone Automotive, we’re committed to our customers. Our mechanics give you clear answers so you can make wise auto repair decisions. Our family-owned auto repair shop has been serving Southwest Austin, TX, since 2013.
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