Reviews

Excellent service and quality work done same day. I brought my truck into get several issues taken care of and it was not running well at all. They diagnosed the problem and was able to get me my truck fixed the same day. After the tune up and the work that they did, my truck runs great. Gary was honest and knew exactly what was wrong... Great service and fair price! Thanks Guys!

They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!

I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!

The gang at Edgestone did a great job servicing mine and my wife's Toyotas. Really appreciate how close they are in the west side of Austin. They communicated often and gave me a full text roll up what they analyzed and any critical points to service. Well done!

Our company delivery truck broke down down the street from Edgestone. I was able to come out and take the part of but was having trouble finding a replacement. Drew printed out multiple engine diagrams for our truck so that we were able to identify what we needed. We got a reasonable price and had the part in hand within 2 hours. There was no pressure to get it serviced on-site which made it possible for my delivery driver and I to have the truck repaired and back on the road and finish the deliveries before the end of day. It's never fun when trucks break down, but I'm very grateful that it broke down near Edgestone.

I recently moved to Austin, TX close to the business where I had my 2007 Chevy Silverado Diesel serviced for AC blower issues. The service manager Gary gave me a projected cost for the repairs, but also advised if I did not need certain parts that I ordered, the final cost would be adjusted. Gary was true to his word and the total cost would be approximately $300.00 cheaper than originally quoted. This first impression and honesty presented to me will have a lasting effect on me utilizing and recommending Ben White Automotive to friends and family for future repairs. I highly recommend this business for your automotive repairs.

First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James

I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.

Edgestone has taken absolutely great care of my car! I love that they text and check how everything went after my visit. I also enjoy just being able to text to make appointments and ask questions. The staff is above professional. I would recommend them above everyone else.

Very nice automotive repair shop. They repaired my auto AC and 2 years later it is still blowing cold comfy air. What more could I say or wish for? Oh, yes, they loaned me an Auto to use overnight while the worked on mine! Friendly, nice, with effective repairs.

When I need repairs done right the first time, this is my “go to” shop.

Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.

They didn't have what I needed but was willing to order it and gave info on where I could find it that day.

Great service and all really friendly people that work there. I took my Maserati in for an oil change and they did a great job. Thank you!

Trustworthy automotive shop in our neighborhood, they have been good to our cars.

I had the unfortunate circumstance of getting a flat tire right as I was driving down Fitzhugh at 290. Luckily, the staff at Edgestone were right there and helped me right away. The tire was irreparable, but they put the spare tire on for me and refused money when I asked how much for their help. These are good people and I will definitely go back when I need any work done on my car. Thank you!

Outstanding service and prompt and friendly help. They were so helpful and fixed my car quickly and totally. Edgestone is the place I’m taking my cars to as I need work of any type.

Edgestone has been amazing at texting me a health check of my car! Seeing the break downs of what is looking good and what needs TLC helps me keep figure out what is priority. When huge fixes are needed like mine needing brake pads and rotors on both front and rear replace their estimate had a full break down of cost with labor and parts. It also included recommendations for a brake flush. I've been driving my car not quite a week but they have already reached out to see how things were going! I really appreciated that check in. So glad I've found a great place to take my car!