Reviews

Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)

Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.

Excellent service and assistance! They always have been really helpful and kind to me. They always answer my questions in a very detailed manner, which I appreciate a lot.

Great service and staff. I had general maintenance work done and was satisfied with the price and the explanation I got about each service provided. I highly recommend the shop for any automotive work.

I’m thankful to have found Edgestone after my long time mechanic closed. Drew is always great and honest. They give a good breakdown of their diagnosis without any pressure to address everything at once. I definitely recommend giving them a try.

Love everyone at Edgestone! Great service, honest and on time. After the initial diagnosis and quote, the mechanic found that I actually didn't need some of the new parts. Rather than replace them anyway and bill me, they updated the quote and didn't replace working parts. Class act.

I was super impressed with the fact they sent me pictures with a clear description of all the things wrong with my car & fixed everything in a timely manner. Highly recommend!

This place was so nice - I was Stranded and broke down and desperately looking- they made it so much better - Even though I live 2 hours away I will use them again- Thank you Drew and Edgestone for a pleasant experience!!! 🤝

Drew and the team at Edgestone did a great job w my wife’s VW Atlas. They got us in within 24 hours and kept me updated with what issues they found. Runs great now and will be back for sure. Thanks y’all

I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!

I had the unfortunate circumstance of getting a flat tire right as I was driving down Fitzhugh at 290. Luckily, the staff at Edgestone were right there and helped me right away. The tire was irreparable, but they put the spare tire on for me and refused money when I asked how much for their help. These are good people and I will definitely go back when I need any work done on my car. Thank you!

The team at Edgestone Automotive restored my confidence in my Mini. They were quick to pinpoint/fix the issues and had me back on the road the next day! Happy customer. It’s SO nice to have a reliable garage that’s close to home and not have to trek an hour to the dealership. ⭐️⭐️⭐️⭐️⭐️⭐️

Our company delivery truck broke down down the street from Edgestone. I was able to come out and take the part of but was having trouble finding a replacement. Drew printed out multiple engine diagrams for our truck so that we were able to identify what we needed. We got a reasonable price and had the part in hand within 2 hours. There was no pressure to get it serviced on-site which made it possible for my delivery driver and I to have the truck repaired and back on the road and finish the deliveries before the end of day. It's never fun when trucks break down, but I'm very grateful that it broke down near Edgestone.

I just happened to break down right in front of the shop! The guys really came through and helped me out of a jamb. It’s a friendly, yet professional atmosphere. Most importantly, they did what they said they would. Quote was accurate, pricing was fair and turn around was quick!!! No unwanted “surprises”, just a great job all round. Thanks again guys for getting me back on the road!

I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.

Great service and all really friendly people that work there. I took my Maserati in for an oil change and they did a great job. Thank you!

I've been working with Edgestone since they opened this location. Joe and Drew are great - very helpful and friendly. I have always found them to be honest, fair, and communicative. I highly recommend them for your auto service needs!

Edgestone is a great choice. They were fast and efficient. Didn't over charge. Didn't push to have unnecessary work done. Diagnosed and fixed the issue in half the time it would have taken for another mechanic to even get the car on the lift. 11/10