Reviews
I have taken my vehicle to Edgestone a few times and every time I drive away a happy customer. This last time I had to have a bit more work done than usual and I was nervous since most places I had ever gone to weren’t honest. Edgestone has always been honest and told when I did and didn’t need something repaired. They are very punctual and keep me updated the entire time. All work done has held and I have never had to take it back. I am now a loyal customer!
I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.
Outstanding service and prompt and friendly help. They were so helpful and fixed my car quickly and totally. Edgestone is the place I’m taking my cars to as I need work of any type.
They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.
My car needed several services performed and a new set of tires. I spoke with Drew and Craig on the phone. They helped me prioritize the services and helped me choose the right tires. The services were done correctly and with care. They were very patient explaining what needed to be done now and what could wait until the next visit. I appreciate their attention to detail and patience.
They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!
I recently moved to Austin, TX close to the business where I had my 2007 Chevy Silverado Diesel serviced for AC blower issues. The service manager Gary gave me a projected cost for the repairs, but also advised if I did not need certain parts that I ordered, the final cost would be adjusted. Gary was true to his word and the total cost would be approximately $300.00 cheaper than originally quoted. This first impression and honesty presented to me will have a lasting effect on me utilizing and recommending Ben White Automotive to friends and family for future repairs. I highly recommend this business for your automotive repairs.
First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James
Took my vehicle in a few months back to get my brakes replaced, and Edgestone did a phenomenal job, but they made a mistake. Recently I purchased a new set of tires with a tire shop and they informed me that Edgestone had accidentally crossthreaded two of my lug nuts and they were unable to replace the tire. I returned to Edgestone to remedy the issue and they made it right same day no questions asked and free of charge. Excellent customer service all the way around, and I will absolutely recommend them to anyone in the area.
Drew and the crew at Edgestone are my go-to group for service on my older Jeep Wrangler. They have knowledgeable staff and service. I've been going there for 4 years now and I'll continue to!
They didn't have what I needed but was willing to order it and gave info on where I could find it that day.
Excellent service and assistance! They always have been really helpful and kind to me. They always answer my questions in a very detailed manner, which I appreciate a lot.
All the staff at Edgestone are so helpful and knowledgeable. My car is always taken care of in a timely manner, and I’m pleased with the results every time. I trust in their service and expertise.
Outstanding Service. They take good care of my vehicles Craig and Drew are outstanding to work with!
So glad we have a shop for Mini coops so close by. Great service!
Great service and all really friendly people that work there. I took my Maserati in for an oil change and they did a great job. Thank you!
Excellent service and quality work done same day. I brought my truck into get several issues taken care of and it was not running well at all. They diagnosed the problem and was able to get me my truck fixed the same day. After the tune up and the work that they did, my truck runs great. Gary was honest and knew exactly what was wrong... Great service and fair price! Thanks Guys!
I was super impressed with the fact they sent me pictures with a clear description of all the things wrong with my car & fixed everything in a timely manner. Highly recommend!
Nationwide Warranty
2 YEAR, 24,000 MILE
Trust is the most important part of any car repair experience, and all vehicle owners need a car repair shop they can trust. At Edgestone Automotive, we’re committed to our customers. Our mechanics give you clear answers so you can make wise auto repair decisions. Our family-owned auto repair shop has been serving Southwest Austin, TX, since 2013.
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