Reviews
They were quick to get my car in and actually went on a Saturday to get a part that was needed to be able to get my repairs done even though they were closed. Kept me informed on the progress the entire time. First time I had not gone to dealership for my yearly maintenance (Mercedes) and it saved me several hundred dollars. I will be back!
I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!
Very pleased with service at Ben White Automotive. Took my 2003 Honda Pilot in to get SRS and check engine lights addressed. They had to replace driver's side seat belt clasp and reset check engine light b/c place I had oil changed didn't do it properly. Gary was very helpful and knowledgeable, will be back when I need more service on both cars:)
This place was so nice - I was Stranded and broke down and desperately looking- they made it so much better - Even though I live 2 hours away I will use them again- Thank you Drew and Edgestone for a pleasant experience!!! 🤝
Our company delivery truck broke down down the street from Edgestone. I was able to come out and take the part of but was having trouble finding a replacement. Drew printed out multiple engine diagrams for our truck so that we were able to identify what we needed. We got a reasonable price and had the part in hand within 2 hours. There was no pressure to get it serviced on-site which made it possible for my delivery driver and I to have the truck repaired and back on the road and finish the deliveries before the end of day. It's never fun when trucks break down, but I'm very grateful that it broke down near Edgestone.
Just bought an Infiniti Q70 and took my car there because it's close to my house. Clean shop. I made an appointment, took it in at the appointed time, and they looked at my car right away. They spent at least 30 minutes on it and didn't charge me a thing for the check up. Later I took the car back to have the brake job they recommended. I was in and out within 2 hours. They even let me look under the car when it was lifted to take some pictures. Very professional, clean work, fast, affordable. Both times I went there, I noticed only high end cars there. Probably a reason for that... because people with high end cars want it done right and don't want to pay a stealership for b.s. I will be going back.
The gang at Edgestone did a great job servicing mine and my wife's Toyotas. Really appreciate how close they are in the west side of Austin. They communicated often and gave me a full text roll up what they analyzed and any critical points to service. Well done!
Very nice automotive repair shop. They repaired my auto AC and 2 years later it is still blowing cold comfy air. What more could I say or wish for? Oh, yes, they loaned me an Auto to use overnight while the worked on mine! Friendly, nice, with effective repairs.
Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.
Outstanding service and prompt and friendly help. They were so helpful and fixed my car quickly and totally. Edgestone is the place I’m taking my cars to as I need work of any type.
When I need repairs done right the first time, this is my “go to” shop.
Have been using Edgestone’s services for a few years now. Everyone there is always very professional and happy to help. I’ve never had a complaint. They’ve even advised me NOT to spend money on certain repairs I thought I needed to make in the past. They’ve earned my trust!
All the staff at Edgestone are so helpful and knowledgeable. My car is always taken care of in a timely manner, and I’m pleased with the results every time. I trust in their service and expertise.
Great service. They were able to complete my Volvo's scheduled maintenance for less than the dealer quoted me. After talking to the guys while I waited it seems they are under new ownership and exactly what this area needed. Good honest mechanics are great. They showed me pictures of each important step they completed. I'm going to need new brakes soon but they showed me how much pad I had left instead to replacing parts I don't need yet. Honesty goes a long way with me. Thank you Edgestone crew.
We've trusted our Kia Soul and Mini Clubman exclusively to Drew and his staff at Edgestone for all work, from oil changes to major repairs. They're fast, honest, efficient and thorough. Their communication is above and beyond. Their work is always exceptional, and they back it up. They're the best in the business.
So glad we have a shop for Mini coops so close by. Great service!
Drew and the crew at Edgestone are my go-to group for service on my older Jeep Wrangler. They have knowledgeable staff and service. I've been going there for 4 years now and I'll continue to!
Trustworthy automotive shop in our neighborhood, they have been good to our cars.
Nationwide Warranty
2 YEAR, 24,000 MILE
Trust is the most important part of any car repair experience, and all vehicle owners need a car repair shop they can trust. At Edgestone Automotive, we’re committed to our customers. Our mechanics give you clear answers so you can make wise auto repair decisions. Our family-owned auto repair shop has been serving Southwest Austin, TX, since 2013.
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