Reviews
I called Ben White Automotive when my vehicle was clearly well over-due for a brake check and repair. Bobby was extremely helpful over the phone and helped me to pre-determine what type of repair work and cost I was in for. Bobby and the mechanics at BWA made sure that I was well aware of the repairs, the warranty on parts and what to expect after the repairs. They reminded me to pop in anytime if I had any questions regarding my recent "check engine light" or my new brake pads and rotors. Because this was a last minute and intense repair for my vehicle, I wasn't as well prepared as I should have been in regards to finding transportation to and from work that day. Bobby and his staff ensured I got to where I needed to go quickly and on time. They also made sure I had arrangements to get back to my vehicle. I can't say enough about the amazing customer service, on all levels...and my vehicle feels like new again!
Top notch service during the entire repair process. They provided me with a detailed estimate including pictures of the items that needed repairs/replacement. They took the time to explain the entire process and kept me informed of the progress. Their prices were reasonable for the work done and I would highly recommend them to anyone looking for quality service.
Drew and the team at Edgestone did a great job w my wife’s VW Atlas. They got us in within 24 hours and kept me updated with what issues they found. Runs great now and will be back for sure. Thanks y’all
I live in Georgetown and was driving into Dripping Springs for a job and all of the sudden I started hearing a ticking sound after leaving a red light. As I approached the next one, I then heard a hissing sound and pulled into a gas station immediately. I walked around to my rear passenger side 35x12.5 tire and saw a razor blade sticking out of the sidewall. Luckily Edgestone Automotive was in the next parking lot over so I quickly drove over there and unfortunately they had technically not opened for business yet, however I saw Drew on the premises and explained my situation to him and that time was of the essence. He kindly put my Jeep in the front of the line and got my tire changed so fast that I was able to make my appointment on time. HOWEVER, the icing on the cake was when I pulled out my debit card to pay and he said "No Way, I am not charging you". I was shocked and thankful. If I lived in Dripping Springs I wouldn't go anywhere else for automotive services. Thank you for your kindness Drew!
They diagnosed and fixed my vehicle for a reasonable price. Service was good, they kept me up to date with everything. Will be coming back.
Excellent service and assistance! They always have been really helpful and kind to me. They always answer my questions in a very detailed manner, which I appreciate a lot.
First time visitor today. The shop, location and staff are great and very professional. Gary was very helpful in educating me about the recommended oil & filter to maximize the life of my engine on my 2013 Ford F-150 Truck. He also showed me how I can monitor the tread of my tires to know when it is time for a tire rotation. Great service and great folks! I will definitely be back! James
Great service and expertise! Reasonably priced and always a pleasant interaction. Thank you!
My car needed several services performed and a new set of tires. I spoke with Drew and Craig on the phone. They helped me prioritize the services and helped me choose the right tires. The services were done correctly and with care. They were very patient explaining what needed to be done now and what could wait until the next visit. I appreciate their attention to detail and patience.
Thrilled to have found an automotive place close to our home that provides such great customer services and services German cars!! Everything was top notch from beginning to end! Highly recommend!
Trustworthy automotive shop in our neighborhood, they have been good to our cars.
Great service and staff. I had general maintenance work done and was satisfied with the price and the explanation I got about each service provided. I highly recommend the shop for any automotive work.
Edgestone is a great choice. They were fast and efficient. Didn't over charge. Didn't push to have unnecessary work done. Diagnosed and fixed the issue in half the time it would have taken for another mechanic to even get the car on the lift. 11/10
Have been using Edgestone’s services for a few years now. Everyone there is always very professional and happy to help. I’ve never had a complaint. They’ve even advised me NOT to spend money on certain repairs I thought I needed to make in the past. They’ve earned my trust!
I have taken my vehicle to Edgestone a few times and every time I drive away a happy customer. This last time I had to have a bit more work done than usual and I was nervous since most places I had ever gone to weren’t honest. Edgestone has always been honest and told when I did and didn’t need something repaired. They are very punctual and keep me updated the entire time. All work done has held and I have never had to take it back. I am now a loyal customer!
They didn't have what I needed but was willing to order it and gave info on where I could find it that day.
I was extremely happy with my experience at Edgestone. I had a difficult time finding a shop to work on my 2006 Chrysler Crossfire. Austin's Chrysler dealerships would not touch it because it was more than 10 years old, and Mercedes would not touch it because it had a Chrysler name badge on it (even though it was basically a Mercedes product). Edgestone was a great help in diagnosing and repairing 3 electrical problems with my Crossfire. The staff was very friendly and answered all of my questions, and effectively solved all of the electrical problems. The Edgestone mechanic also performed a complete diagnosis of my car and made recommendations for future repairs. I highly recommend Edgestone Automotive.
So glad we have a shop for Mini coops so close by. Great service!
Nationwide Warranty
2 YEAR, 24,000 MILE
Trust is the most important part of any car repair experience, and all vehicle owners need a car repair shop they can trust. At Edgestone Automotive, we’re committed to our customers. Our mechanics give you clear answers so you can make wise auto repair decisions. Our family-owned auto repair shop has been serving Southwest Austin, TX, since 2013.
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